Privacy Policy
Last Updated: October 18, 2024
At Two Horn ("we," "us," or "our"), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit twohorn.com (the "Site") or interact with us in any way. By using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.
1. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, legal requirements, or best practices. We will post the updated policy on our Site with the "Last Updated" date revised.
2. Information We Collect
We collect different types of personal information depending on how you interact with our Site:
A. Information You Provide Directly
This includes details you submit when you:
✔ Place an order (e.g., name, billing/shipping address, email, phone number, payment details).
✔ Create an account (e.g., username, password, security questions).
✔ Contact customer support (e.g., messages or inquiries).
B. Information We Collect Automatically
When you visit our Site, we may automatically collect certain data ("Usage Data") using cookies and tracking technologies. This may include:
✔ Your IP address, browser type, and device information.
✔ Pages you visit and how you interact with our Site.
You can disable cookies in your browser settings, but some features may not function properly.
C. Information from Third Parties
We may receive personal data from trusted partners, including:
✔ Payment processors (e.g., Stripe, PayPal) to complete transactions securely.
✔ Shipping carriers to fulfill and track your orders.
All information obtained from third parties will be handled in accordance with this Privacy Policy.
3. How We Use Your Information
We use your personal information to:
✔ Process Orders & Transactions: Fulfilling purchases, processing payments, arranging shipping, and providing order updates.
✔ Improve Customer Experience: Personalizing your shopping experience and enhancing site functionality.
✔ Marketing & Advertising (Optional): Sending promotional offers (you can opt out anytime).
✔ Security & Fraud Prevention: Detecting and preventing fraudulent or unauthorized activities.
We do not sell or share your personal information for profit.
4. How We Disclose Your Information
We may share your information with:
✔ Service Providers & Vendors (e.g., payment processors, shipping carriers, IT support).
✔ Business & Marketing Partners (for promotional and advertising purposes, if applicable).
✔ Legal Authorities (if required by law, fraud prevention, or security concerns).
We do not knowingly sell or share the personal information of individuals under 16 years old.
5. Data Security & Retention
We implement industry-standard security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to:
✔ Fulfill orders and provide services.
✔ Comply with legal obligations.
✔ Resolve disputes or enforce agreements.
6. Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, including:
✔ Right to Access – Request a copy of your personal data.
✔ Right to Correct – Update inaccurate information.
✔ Right to Delete – Request data deletion (except for legal retention needs).
✔ Right to Opt-Out – Unsubscribe from marketing communications.
To exercise these rights, email us at support@twohorn.com. We do not discriminate against users who exercise privacy rights.
7. Cookies & Tracking Technologies
We use cookies to enhance site performance and personalize your experience. You can manage cookie preferences through your browser settings.
For details on how Shopify uses cookies, see their policy: Shopify Cookie Policy
We respect Global Privacy Control (GPC) signals for opt-out preferences.
8. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with data, please contact us for removal.
9. Third-Party Links
Our Site may contain links to external websites. We do not control or take responsibility for their content or privacy policies. Please review third-party policies before interacting with them.
10. International Data Transfers
If you access our Site outside the U.S., your data may be transferred internationally. We comply with applicable data protection laws regarding such transfers.
11. Contact Us
For any questions about this Privacy Policy or your personal data, contact us at:
📧 Email: support@twohorn.com
📍 Address: 5741 Oakhill Road, Gibsonia, PA, 15044, US
Why This Revision is Compliant?
✔ Clear & Concise – Easy to read, avoids legal jargon.
✔ No Misleading Terms – Fully discloses how data is used.
✔ User Rights Are Explained – Fulfills transparency requirements.
✔ Cookies & Third-Party Data Use Clarified – Reduces risk of policy violations.